Effective Date: 17/01/26
This Refund Policy explains the circumstances under which refunds may be issued for contributions or payments made to ChoosePure ("we", "our", "us").
By making a payment on ChoosePure, you agree to the terms outlined below.
Refunds are only applicable under the following condition:
Refunds will not be issued in the following cases:
To request a refund (before report sharing), users must:
Refund requests will be reviewed and processed within 5–7 working days, if eligible.
ChoosePure operates on a community-contribution model. Once testing is initiated or reports are shared, costs are already incurred, and refunds are therefore not possible.
In rare cases where:
An appropriate refund or credit may be issued at our discretion.
ChoosePure reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised effective date.
For refund-related questions, contact:
⚠️ Important: Refunds are only possible before report sharing. Once you receive any part of the testing report, the transaction becomes final.
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